Questions about your bill

Customers whose estimated annual consumption exceeds 8,000 kWh receive a bill six times a year.
Customers whose estimated annual consumption is less than 8,000 kWh a year receive a bill four times a year.
Read more about this.

Hafslund Nett also accepts payment by AvtaleGiro (standing order) and eFaktura (electronic billing).
Contact our Customers Services for more information, Tel: 815 70 040.

• Why am I getting two bills?
• When will the bill arrive?
• Can I switch to on-account billing?
• Can I permanently change due date for payment?
• What does sum transferred mean on my grid rental bill?
• How often do I get a grid rental bill?
• What does diversebeløp mean on my grid rental bill?
• Why have I got a reminder penalty, the deadline hasn’t expired yet?
• Why have I received a reminder, I have already paid?
• What period does the on-account bill cover?